Community Cloud

Community Platform

Community Cloud enables you to quickly build a
CRM-based mobile portal for customers and partners.

Now, it is no longer possible to provide good services based on technology alone.
Customers are demanding a ‘people-centered service’ that is connected with people and based on technology.
Offer personalized digital experiences to users and increase engagement with fully connected portals and communities.

Changes in Average Annual ROI after adoption of Community Cloud

  • 65%

    65% cost reduction

  • 21%

    21% increase in sales income

  • 82%

    82% user satisfaction

Source : Salesforce Customer Success Survey(2017-2019)

Main Features of Community Cloud

  • Free design

    Enabling you to quickly build your portal with pre-built templates, or to make your own every pixel from start to finish.

  • Lightning Community Builder

    Dragging and dropping hundreds of pre-built components to quickly and easily build a community.

  • CRM-based extended community

    Seamlessly connecting your business data, including potential customers, opportunities, cases and campaigns by linking to Sales Cloud, Service Cloud, and Marketing Cloud

  • AI-embedded system

    Einstein Intelligence embedded in each community enables visitors to get the information they need without searching.

I2max Formula

  • Customized consulting

    We provide customized consulting only for the functions required by customers.

  • Various PRE-BUILT functions

    You can easily adopt functions already developed by i2max, such as sending a KakaoTalk message.

  • Maintenance and repairs

    From solution construction, use training, and maintenance & repairs, solve it at once in i2max.

Community Cloud Introduced customer case

  • LS Mtron

    All tasks related to customers can be carried out conveniently through mobile.

  • Doosan Infracore

    Using a digital method, communication with customer information and sales channels became visible.

Community Cloud Community Platform

Download Documents


Interested Solution


Phone number





© 2021 i2max. ALL RIGHTS RESERVED.