i2DMS
Dealer Management SystemCollaborate digitally on everything from customer service to partner relations with a cloud-based DMS solution.
Our i2DMS (Dealer Management System) enables dealerships and OEMs to collaborate and share customer information in the cloud without the need for separate data integration solutions, enabling customer-centric collaboration in the sales, service, and marketing departments. Manage your dealership’s fixed and variable operations with a customer-focused DMS designed to enable seamless business processes across your dealership, from inventory, sales, and finance to the parts department and the service drive. Unify your business processes on one platform to ensure that you always have a complete view of the customer and are able to quickly adapt to complex, changing customer needs.
Key Features
- Collaborate with your OEM to Create a 360 View of Your Customers
- Manufacturers and dealers can unify their customer information including test drive history, consultation, purchase, and service history, all within one platform.
- Enable Digital Collaboration Between Dealers and OEMs
- Digital, real-time collaboration between dealers and OEMs across all business processes, including marketing, sales, and service.
- Innovate with Customer-Centric Business Processes
- Organize all business processes around the customer, regardless of the phase of their journey or method of contact.
- Stay Compliant With Numerous Compliance and Convenience Features
- Compliance features to ensure compliance with local regulations such as the Personal Information Protection Act across various channels, including support for KakaoTalk and other mobile services
i2DMS
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